Boy, was this an experience. I ordered a biscuit and a platter to try a little of each. I had to repeat my order six times for them to understand. Six. At one point, the girl said, "So, you want that chicken thing, right?" And I said, "No, I want the 'chicken tenderloin platter lunch special.'" This was quite rude and almost embarrassing. I pulled around to the window and I waited at the window for a good five minutes before anyone even took my credit card to charge me. After handing it back, I waited another 8 minutes or so before receiving my meal, with no "thank you" or "sorry for your wait" or anything. The customer service, at least the drive-thru, receives an F.
When I got home, I was only hoping the meal would be better. As it so happens, the chicken platter was tasty. I got mashed potatoes and cole slaw as my sides. The potatoes were creamy and buttery with country gravy on top. They tasted homemade, and the cole slaw was average - on the warm side which is never appetizing for a dish supposed to be cold. The chicken tenderloins were a bit dry and salty, but for a fast-food restaurant, they were pretty good. I wished I had more gravy to add a more hearty flavor to the tenderloins. As far as fast-food goes, this is what I expected.
I also got the "Thundering Herd" biscuit simply because it sounded the best: sausage, egg, cheese, potato on a biscuit. I was excited about the addition of the "potato" - essentially a hashbrown - because it's different from McDonalds. But honestly... they both tasted the same. I wouldn't be able to tell the difference, except Tudor's sausage seem to be of an even lower quality, as there were hard bits and pieces I spit out.
I've said a lot, even if there isn't much to say. This is an average fast-food chain, even though native to West Virginia, it can't make up for the mediocre food.
Grade: C