@candace07 I will leave 2 passes in @melmoraes name at @wvaq Pick up tomorrow between 8a-5p..We will see you at #FondueFactoryWV
— Lacy Neff (@LacyNeff) January 10, 2013
Our waitress, while very sweet, admitted they hadn't trained them in how to make all the different types of fondue. That's not ideal. Since this was a soft opening, there were definitely some hiccups - forgetting plates, forgetting ingredients, not coming back frequently enough, not knowing exactly how the menu works, etc. All things they can work to improve. The bones are definitely here, though.
We had a "select" menu, so they may have more on the grand opening. But the basic setup is that there are four courses: appetizers, salads, main entrees and desserts. You can pick any or all. We did all but the salad.
At this point, our waitress didn't turn off the burner, and our pot began smoking pretty heavily. A manager had to turn it off while my eyes stopped watering. We were also waiting for quite some time, so hopefully that gets streamlined. Like, more than an hour between finishing our appetizer and waiting for our entree. In between each course, they take the pot away in a bucket so you can start fresh.
For that flavor, we found it in the sauces. Our server brought out a set of sauces to share: a sweet chili sauce, a sour cream and parsley sauce, and a Chipotle cream sauce. While I still would have preferred my own sauces (Mel does have cooties, afterall), they were pretty good. The quality of the food was good, too. Very fresh. But the cooking is all on you. And I did pretty well, I think. The potatoes, actually, took the longest to cook, but we ended up dumping a bunch in and just skewering them after a few minutes. That worked well.
But really, the chocolate and caramel is just phenomenal. It's creamy and sweet and decadent, and this was splendid. My only complain was that there actually weren't enough dippers. If you think about it, we only had about 8 pieces each to devour a whole pot of chocolate. With the appetizers, you get way more than 8 dippers per person. But, this is a good problem to have. It's so good that I wanted more of it. A few extra dippers would set this dish over the top. We also got a complementary drink, which we ordered at dessert. My Moscato was fabulous.
Grade: B